PRIVACY POLICY

Kiffta ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website, make a purchase, or engage with our services.

By using Kiffta, you agree to the terms of this policy.

1. Information We Collect

We may collect the following information when you interact with our platform:

• Personal Information: name, email address, phone number, delivery address, payment information

• Account Details (if you create one): username, preferences, saved gifts

• Order History: items purchased, date, delivery details

• Browsing Data: pages viewed, time spent, browser type, IP address

• Gift Recipient Information: names, delivery addresses, and messages (only for fulfillment)

2. How We Use Your Information

We use the data collected to:

• Fulfill orders and process payments

• Provide customer support and respond to inquiries

• Send you updates, confirmations, and delivery information

• Personalize your gifting experience

• Improve our services and offerings

• Send promotional messages (with your consent)

• Protect our platform from fraud and abuse

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

• Third-party service providers (e.g., payment processors, delivery partners)

• Vendor partners for fulfillment of third-party gifts or experiences

• Authorities or regulators when required by law

All third parties are expected to adhere to confidentiality and data protection standards.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website functionality

• Understand user behavior and preferences

• Personalize content and offers

You may disable cookies in your browser settings, but some features may not function fully.

5. Email & Marketing Preferences

With your permission, we may send you occasional updates, exclusive offers, or stories. You can opt out anytime by clicking “unsubscribe” in any marketing email or contacting us directly.

6. Data Storage & Security

We store your data securely and take reasonable steps to protect it from unauthorized access, loss, or misuse. However, no system is completely immune, so we encourage users to protect their own login information.

7. Your Rights

You may:

• Request access to or correction of your data

• Ask for your data to be deleted (where legally permitted)

• Withdraw consent for marketing communications

• Request information on how your data is being used

To exercise these rights, email us.

8. Children’s Privacy

Kiffta is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

We may update this policy from time to time. The most recent version will always be posted on our website, with the "Effective Date" above updated accordingly.